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Does your system send e-mail alerts?
Posted: December 29, 2009 (22:11) under Sales Questions

Numerous distractions demand IT professionals’ attention. Whether failed routers, nonfunctioning remote connection, new user account, or common break/fix issues arrest your workday, backup operations must still be monitored. Unfortunately, in the heat of putting out fires and attending other crises, it’s easy to overlook backup issues until it’s too late.
Our system sends alerts, whether you [...]

How’s your reporting?
Posted: December 29, 2009 (16:49) under Sales Questions

A leading benefit of our automated backup services is piece of mind. Knowing critical data is being backed up offsite is more than just a relief. With critical data safely secured, you can move on to addressing other tasks.
Our clients, though, are typically (and rightfully so) a skeptical crowd. So they want, or require, more [...]

How reliable is your backup software?
Posted: December 29, 2009 (15:24) under FAQ, Sales Questions

Offsite Data Backup (ODB) leverages both Amazon’s Elastic Compute Cloud (EC2) and our own infrastructure to deliver reliable backup services to you.
The network
Running on Amazon’s proven network infrastructure and datacenters allows us to deliver the Amazon’s Service Level Agreement commitment: 99.95% uptime and availability.
Our own network infrastructure is hosted with Fusepoint Managed Services which is [...]