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What type of support options do you provide?
Posted: December 29, 2009 (17:53) under FAQ, Sales Questions

Disk failures and other data loss episodes don’t always occur during office hours, and they almost always require repair and recovery operations after hours (to minimize disruption to other users).
Our technicians are available when you need them most – 24 hours a day, 7 days a week, 365 days a year on a paid incident [...]