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What operating systems does your software support?
Posted: December 29, 2009 (22:58) under FAQ, Installing ODB, Sales Questions

This page contains the comprehensive list operating systems and software we support in the form of backup agents.
This list is was updated on December 29th, 2009 and is applicable as of our release of version 5.5.5.0 of our software.
OSes are tested and agents are added regularly so if you don’t see your software listed, it [...]

Where can I download the latest version of your backup software?
Posted: December 29, 2009 (22:29) under FAQ, Installing ODB

The latest version of our backup software is freely available for download online. The current version of our software is v5.5.5.0.
Offsite Data Backup Installation files:

ODB Advanced and Deluxe for Windows
ODB Advanced and Deluxe for Mac OS X
ODB Basic for Windows
ODB Basic for Mac OS X
ODB Advanced for Unix / Linux
ODB Advanced for Novell Netware

Do you offer a free trial?
Posted: December 29, 2009 (18:02) under FAQ, Featured Articles, Sales Questions

The best way to determine whether we’re the offsite databackup provider is to sample our wares. Not only should you test the backup software application, our support procedures and reporting tools, but you should conduct a test recovery as well.
We offer a free 14 day trial of our software with 1GB of backup space online. [...]

What type of support options do you provide?
Posted: December 29, 2009 (17:53) under FAQ, Sales Questions

Disk failures and other data loss episodes don’t always occur during office hours, and they almost always require repair and recovery operations after hours (to minimize disruption to other users).
Our technicians are available when you need them most – 24 hours a day, 7 days a week, 365 days a year on a paid incident [...]

How secure is the data transfer over the Internet to your servers?
Posted: December 29, 2009 (17:43) under FAQ, Sales Questions

Security has always been an issue with backups. Organizations have always struggled for a reasonable balance between security and operational efficiency when addressing backup issues.
This remains a concern when selecting an automated offsite backup provider – we’ve got you covered. Our service meets HIPAA and SOX/Accounting security requirements and data is transmitted by-default using 256-bit [...]

What storage plans do you offer to meet my needs?
Posted: December 29, 2009 (16:17) under FAQ, Sales Questions

Our base offering is billed by the gigabyte. $1 per GB transferred in/out of our datacenters and $5 per 5GB block or portion thereof used per month.
We offer volume pricing discounts for those storing over 1TB (1024GB) of data on our systems as well.
If you find that it’s too difficult to budget your backup costs [...]

How reliable is your backup software?
Posted: December 29, 2009 (15:24) under FAQ, Sales Questions

Offsite Data Backup (ODB) leverages both Amazon’s Elastic Compute Cloud (EC2) and our own infrastructure to deliver reliable backup services to you.
The network
Running on Amazon’s proven network infrastructure and datacenters allows us to deliver the Amazon’s Service Level Agreement commitment: 99.95% uptime and availability.
Our own network infrastructure is hosted with Fusepoint Managed Services which is [...]

Installing ODB Advanced on Mac OS X
Posted: December 12, 2009 (03:39) under FAQ, Featured Articles, Installing ODB, Mac OS X

Installing ODB Advanced on your Mac OS X based PC or Server is a simple task.
First, download the latest version of the ODB Advanced backup software. If you’re an ODB Deluxe subscriber, you should also use this version of the ODB software. You can always grab the latest version from HERE.

Hint: you can enlarge any image [...]

Installing ODB Basic on Mac OS X
Posted: December 12, 2009 (02:40) under FAQ, Featured Articles, Installing ODB, Mac OS X

Installing ODB Basic on Mac OS X PC is a snap.
First, download the latest version of ODB Basic from our site, HERE.

Hint: you can enlarge any image displayed in this post by clicking on it.
Next, all the instructions for installing ODB Advanced on your Mac-based machine are fairly straightforward. You can read more about it [...]

Installing ODB Advanced and Deluxe on Windows
Posted: December 12, 2009 (01:38) under FAQ, Featured Articles, Installing ODB, Microsoft Windows

Installing ODB Advanced and Deluxe on your Windows PC or Server is a snap whether you run Microsoft Windows NT 4 Server, 2000, 2003 or the new Windows 2008 Server.
First, download the latest version of our ODB Advanced software. This client is also the client you download if you’re an ODB Deluxe subcriber. You can [...]